Your personal information will be collected, recorded and used for the purpose described in this Policy. Personal Information as stated in this Policy refers to any and all information, data and/or documents that identify, contact, or locate the person or device associated with the information (“Personal Information”) that you provide to us and/or obtained, downloaded, retrieved or received from you or your electronic device, whether it is your and/or your End Customer’s Personal Information.
In an effort to improve our services, we may, from time to time, collect other information (other than as stated above) from you through the Platform by first informing you of the purpose for which the relevant information is collected and obtaining your consent for the collection of the information. You can rest assured that we do not share this information with any third parties except in accordance with the terms of this Policy. But if you choose not to submit/give information as requested, we may not be able to provide you with certain parts of the services on the Platform, we will make reasonable efforts to inform you in a timely manner. However, we will not be obliged and/or responsible for unavailability of certain parts of the service on the Platform because we do not receive the required information from you.
You hereby understand and agree that the information (including Personal Information) collected may be shared with (i) our affiliates and group companies to the extent necessary for our internal business and/or administrative purposes and/or general company operations, and (ii) any third party service providers who work with us, to provide services on the Platform or to help us analyze how services are used. Third party service providers have access to information only to perform tasks on our behalf and they have an obligation not to disclose or use the information for any other purpose. We will take reasonable steps or actions to ensure that these third party service providers are obligated to protect your Personal Information and are also subject to confidentiality obligations and comply with applicable data protection laws.
By using the Platform and providing Personal Information to us, you agree and consent to the disclosure, transfer, storage and processing of Personal Information by us in Indonesia and/or other countries from our affiliates, group companies, and third parties.
If we are involved in a merger, acquisition, bankruptcy, change of control, debt financing, sale of assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership for the sole purpose of continuing the operation of the Platform, your Personal Information may be transferred or disclosed in connection with such business transactions to one or more third parties.
We have no direct connection with your End Customer or third party whose Personal Information may be processed on your behalf. An individual who seeks access, or who seeks to correct, amend, delete inaccurate data or withdraw consent for further contact should direct his or her query to you. If you want to remove your End Customer’s data, you should contact us as set forth in the “How to Contact Us” section and we will surely respond to your request in a timely manner. We will delete, amend or block access to any Personal Information that we are storing only if we receive a written request to do so from you, who is responsible for such Personal Information, unless we have a legal right to retain such Personal Information. We reserve the right to retain a copy of such data for archiving purposes, or to defend our rights in litigation.
We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. Our security measures are reviewed and updated regularly to reflect technological developments. Regardless of where your Personal Information is transferred or stored, we take all steps reasonably necessary to ensure that Personal Information is stored securely. We maintain appropriate administrative, technical and physical safeguards to protect Personal Information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Information in our possession. This includes, for example, firewalls, password protection and other access and authentication controls.
However, no method of transmission over the internet, or method of electronic storage, is 100% secure. We cannot ensure or warrant the security of any information you transmit to us or store on the Platform, and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If you believe your Personal Information has been compromised, please contact us as set forth in the “How to Contact Us” section.
If we learn of any security system breach, we will inform you and the authorities of the occurrence of the breach in accordance with applicable laws and regulations.
Your Personal Information will only be retained for as long as necessary to fulfill the purpose for which it was collected, or for as long as such retention is required or permitted by applicable laws and regulations. We will stop storing Personal Information, or remove the intent of relating such Personal Information to you as an individual, as soon as it is deemed that the purpose for which the Personal Information was collected is no longer required by storing Personal Information and retention is no longer necessary for business or legal purposes.
Please note that there is still a possibility that some of your Personal Information may be stored by other parties, including by government agencies in some way. In the event that we share your Personal Information with authorized government agencies and/or other institutions that may be appointed by government authorities, you agree and acknowledge that the storage of your Personal Information by the relevant institutions will follow the policies of each institution regarding data retention. You agree to indemnify, defend and hold harmless us, our officers, directors, employees, agents, partners, suppliers, contractors and affiliates from and against any and all claims, losses, liabilities, expenses, damages and costs (including but not limited to not limited to legal costs and expenses on a full indemnity basis) resulting directly or indirectly from the unauthorized storage of your Personal Information.
We may change our Policy from time to time to implement necessary changes in technology, applicable law or otherwise. In any case, we reserve the right to change (at any time) the terms of this Policy. Any changes we make will take effect immediately upon notification we give by posting the new Policy on the Platform. It is your responsibility to check this Policy periodically for changes. We may also make reasonable efforts to notify you by electronic mail (email). In any case, you are advised to periodically review this Policy on the Platform to ensure that you are aware of the latest version of this Policy.
If you do not accept the changes of this Policy, you shall notify us and this Policy will be terminated on the effective date of the modification and you should not access or use the Platform. Your continued use of the Donut Services, or any part or element thereof, after the effective date of the changes shall indicate your consent to the changes. We shall not be liable to you or to any third person for any changes, suspension or discontinuance of the Donut Services, or any part or element thereof.
Please contact us with any questions or comments about this Policy, your Personal Information, our use and disclosure practices, or your consent choices by: