Start talking with leads on WhatsApp instantly without having to redirect them and convert more customers
Promote product sales on launches
Offer coupons to your regular customers and drive initial sales as part of new launches
Nudge customers to review
Collect product reviews and drive ratings by sending them links after their purchase
Enhance Agent experience with a superior ticketing and smart routing
Allow multiple agents to login to a single WhatsApp number with a Shared Team Inbox
Improve agent productivity by auto-assigning conversations, serve different customers with full context using the Customer profile widget
Target and engage the right customers at bulk with Broadcasts
Use our Central Customer Database to send high-context messages to the right customers
Send timely updates to your customers about offers and discounts, order updates, etc
Re-engage disengaged users with a single click using a native 24-hour expiry template.
Monitor performance and improve operational efficiency
Monitor and derive insights from the performance of your Broadcasts
Tweak your Broadcasts based on their performance to optimize the ROI of your marketing campaigns
"Donut.cx is really useful for us at Mookie Cookie. My support team finds it very easy to respond to customers coming from multiple channels. I as a supervisor can monitor how my team is interacting with each customer in real time on the Donut.cx dashboard."
Dwito
Owner, Mookie Cookie
"WhatsApp Broadcasts with Donut.cx have been a game changer for us. In a span of two months, we have seen a 3X increase in chats."
Adhytia Prilian Ramadhan
Head of Marketing, Artch Bags
"We had been searching for a tool that connected messaging channels and marketplaces for a long time - Donut.cx gave us exactly what we were looking for."
Bayu Aji
Head of Marketing, Margaria Batik
Pricing plan
Grow your business without burning your pockets.
Omnichannel Team Inbox
Empower your team with smart routing, filters and customer context
Order Management system
Create, edit and cancel orders within the messaging channel
WhatsApp Broadcasts
Target and engage the right customers at bulk with Broadcasts