Attract, Engage and Delight customers across channels

Shared inbox with multi-agent login

Auto-route new cases to the least busy agent

Real-time Reports and Analytics

Official WhatsApp, Instagram and Facebook Partner

Customer centric brands love us

Grow your business from one single platform

Talk to leads directly and convert instantly

Initiate warm conversations with prospects from Ads and website visitors by nudging them to WhatsApp

Foster long-lasting relationships

Provide personalized experiences with context gained from the central customer database

Convert 2.5X more customers effectively

Use WhatsApp Broadcasts to re-engage your existing customers at scale and drive repeat sales

Drive conversions from conversations

Run Click-to-chat ads on Instagram and Facebook and drive leads to WhatsApp

Chat with every lead across channels and never miss an opportunity to convert and engage

Automatically route customers to agents who have served them before and treat all customers to delight

Provide exceptional support with superior ticketing and smart routing

Allow multiple agents to login to a Shared Inbox and respond to customers across channels

Manage cases based on priority by adding labels and statuses

Improve agent productivity by automatically routing cases to the least busy agent

Scale your business with existing customers

Create targeted broadcasts within minutes to promote your latest offerings or to re-engage with dormant customers

Send timely notifications to your customers about discounts, seasonal offers, order updates, etc

Measure the success of your campaigns and repeat ones with the best performance

"Donut.cx is really useful for us at Mookie Cookie. My support team finds it very easy to respond to customers coming from multiple channels. I as a supervisor can monitor how my team is interacting with each customer in real time on the Donut.cx dashboard."

Dwito

Owner, Mookie Cookie

"WhatsApp Broadcasts with Donut.cx have been a game changer for us. In a span of two months, we have seen a 3X increase in chats."

Adhytia Prilian Ramadhan

Head of Marketing, Artch Bags

"We had been searching for a tool that connected messaging channels and marketplaces for a long time - Donut.cx gave us exactly what we were looking for."

Bayu Aji

Head of Marketing, Margaria Batik

Pricing plan

Grow your business without burning your pockets.

Omnichannel Team Inbox

Empower your team with smart routing, filters and customer context

Order Management system

Create, edit and cancel orders within the messaging channel

WhatsApp Broadcasts

Target and engage the right customers at bulk with Broadcasts

$20/user/month

Includes:

Multi-agent Inbox

WhatsApp Broadcasts

Smart Routing

Detailed Analytics

Auto-Responders

Order Management widget

Go omnichannel with Donut.cx today.

Connect with Donut.CX’s WhatsApp consultants now!