Integrate Tokopedia chat with Donut.cx

Add Tokopedia chat to Donut.cx in a single-click and become a top seller by providing the best customer experience to your customers.

Filter, sort and prioritize conversations based on case status and reply times

Automatically assign conversations to agents based on the number of conversations currently being handled

Check product availability and create orders in a single click

Cancel orders and refund within Donut.cx without navigating to Tokopedia Seller Centre

Make everyone feel welcome and don't miss out on conversations with automatic welcome messages

Get customer info from the customer profile widget and serve them contextually

Get detailed reports on number of chats, response times in real-time and improve performance efficiency

FAQs