Add Shopee Chat to  Donut.cx

Use Donut.cx’s Shopee Chat integration to increase your monthly sales on chat, maintain a response rate of above 70% and become a top seller on Shopee.

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WhatsApp first, omni-channel engagement platform from Donut

Manage orders within Donut.cx easily

Check product stock for prospective customers and create orders in a single click
Cancel and refund orders within Donut.cx without navigating to Shopee Seller Centre
Donut helps existing customers to purchase using WhatsApp Broadcasts

Help your team sell more conveniently

Don’t miss out on chats by sorting them based on reply status
Ensure agents are not overloaded with chats using agent capacity-based routing
Donut supporting customers with powerful multi-agents

3 more reasons for you to start using  Donut.cx

Make everyone
feel welcome
Greet everyone automatically with automated welcome messages
Retain context for all conversations
Personalize conversations using customer info from the customer profile widget
Review and improve performance
Get detailed reports on metrics like number of conversations, response and resolution times

FAQs

Is Donut.cx's Shopee Chat integration free?
What are the requirements to integrate Shopee Chat with Donut.cx?
What message formats are supported by Donut.cx?
How many Shopee stores can I integrate with Donut.cx?
Can I see all my past Shopee Chat conversations inside Donut.cx?

Offer exceptional customer service on Shopee!

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