Connect with customers on Instagram

Integrate your Instagram Business page with instantly and convert your audience to loyal customers with contextual customer service.

WhatsApp first, omni-channel engagement platform from Donut

Offer personalized service to every customer

Add tags to premium customers so that you can filter them and provide dedicated support
Improve retention rate of loyal customers by customizing recommendations based on their profile data and chat history
Donut helps existing customers to purchase using WhatsApp Broadcasts

Increase your team’s efficiency with insightful reports

Learn how your agents are performing at any moment by checking their individual performance reports
Get a clear view of Instagram chat activity by observing channel reports
Donut supporting customers with powerful multi-agents

Impress your leads with fast, direct    conversations

Include touchpoint on promotions
Invite your leads to chat with you directly through ads that click to message
Reduce wait time with
Welcome your customers with an automated message when they reach out
Approach potential Instagram customers
Chat with accounts that have tagged your brand in posts and stories


Is's Instagram integration free?
What are the requirements to integrate Instagram with
What message formats are supported by
How many Instagram accounts I can integrate with
Can I initiate a chat with my customer at any time?

Drive conversions on Instagram with