Make guest communications a piece of

cake

Donut

Use messaging to take care of all your guests’ needs, from last-minute itinerary adjustments to special requests and FAQs.

Customer centric brands love us

Customer service that feels like a walk in the park

Convert visitors into guests
Run click ads that direct your guests to WhatsApp and initiate warm conversations
Let Donut be your butler
Be available for your guests throughout their journey on messaging channels
Attract new tourists with reviews
Collect ratings after trips and publish them on Google reviews to attract new tourists

Turn enquiries into bookings

Create custom itineraries for each guest by taking time to interact with them and providing personalized offers, all in real time
Share recommendations for stays, food and sightseeing with canned responses

Keep your guests informed with real-time updates

Send booking and payment notifications to guests on WhatsApp
Announce special offers and discounts to VIP guests in bulk with Broadcasts
"Donut.cx is really useful for us at Mookie Cookie. My support team finds it very easy to respond to customers coming from multiple channels. I as a supervisor can monitor how my team is interacting with each customer in real time on the Donut.cx dashboard."
Dwito
Owner, Mookie Cookie
"WhatsApp Broadcasts with Donut.cx have been a game changer for us. In a span of two months, we have seen a 3X increase in chats."
Adhytia Prilian Ramadhan
Head of Marketing, Artch Bags
"We had been searching for a tool that connected messaging channels and marketplaces for a long time - Donut.cx gave us exactly what we were looking for."
Bayu Aji
Head of Marketing, Margaria Batik

Donut.cx is all hands on deck. Are you?

Enhance customer loyalty with Donut