Software that’s the best fit for your customer service team

Guide customers to personalized products based on their sizing and fits, answer FAQs and initiate repeat purchases at scale using Donut.cx

Customer centric brands love us

Differentiate your brand with tailored customer service that your customers love

Turn browsers to buyers

Share personalized product collections and streamline checkout inside messaging

Handle FAQs seamlessly

Templatize FAQs on Shipping, Returns and Product care and answer customers instantly

Improve sales with re-engagement

Encourage loyal customers to buy again by sharing discount coupons on shipping and purchases

Treat every customer to a VIP experience

Auto-assign existing customers to the same agents who helped them with a purchase earlier

Personalize recommendations of newly launched collections using customer profile and order history widgets

Collect customer feedback and apparel reviews at scale

Ask customers to review their latest purchases and promote your top performing products

Establish credibility and work towards building a long-term brand for your business

"Donut.cx is really useful for us at Mookie Cookie. My support team finds it very easy to respond to customers coming from multiple channels. I as a supervisor can monitor how my team is interacting with each customer in real time on the Donut.cx dashboard."

Dwito

Owner, Mookie Cookie

"WhatsApp Broadcasts with Donut.cx have been a game changer for us. In a span of two months, we have seen a 3X increase in chats."

Adhytia Prilian Ramadhan

Head of Marketing, Artch Bags

"We had been searching for a tool that connected messaging channels and marketplaces for a long time - Donut.cx gave us exactly what we were looking for."

Bayu Aji

Head of Marketing, Margaria Batik

Get a readymade omnichannel customer service platform.

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