Differentiate your brand with tailored customer service that your customers love
Turn browsers to buyers
Share personalized product collections and streamline checkout inside messaging
Handle FAQs seamlessly
Templatize FAQs on Shipping, Returns and Product care and answer customers instantly
Improve sales with re-engagement
Encourage loyal customers to buy again by sharing discount coupons on shipping and purchases
Treat every customer to a VIP experience
Auto-assign existing customers to the same agents who helped them with a purchase earlier
Personalize recommendations of newly launched collections using customer profile and order history widgets
Collect customer feedback and apparel reviews at scale
Ask customers to review their latest purchases and promote your top performing products
Establish credibility and work towards building a long-term brand for your business
"Donut.cx is really useful for us at Mookie Cookie. My support team finds it very easy to respond to customers coming from multiple channels. I as a supervisor can monitor how my team is interacting with each customer in real time on the Donut.cx dashboard."
Owner, Mookie Cookie
"WhatsApp Broadcasts with Donut.cx have been a game changer for us. In a span of two months, we have seen a 3X increase in chats."
Adhytia Prilian Ramadhan
Head of Marketing, Artch Bags
"We had been searching for a tool that connected messaging channels and marketplaces for a long time - Donut.cx gave us exactly what we were looking for."
Head of Marketing, Margaria Batik
Get a readymade omnichannel customer service platform.