How to Switch to Business account on Instagram

Want to learn how to set up an Instagram business account? This guide will show you start taking advantage of all the features of a business account.
February 24, 2023
Musa
Product Marketing Manager, Donut.cx

A Step-by-Step Guide: How to Switch to Business account on Instagram

Instagram is one of the world’s most popular social media platforms with more than 2 billion monthly active users and the 4th most popular app in the World. It offers a unique combination of visual content and engagement opportunities for businesses. Whether you're an established brand or just starting out in the business world, having a business account on Instagram can help to increase your reach, grow your following and make sure that you stay relevant to current trends.

In this blog post, we'll be taking an in-depth look at what a business account is on Instagram, exploring how you can set one up for yourself as well as looking at its various benefits to both big and small businesses alike. So whether you're already active on Instagram or considering giving it a try for the first time – keep reading to learn more about creating an effective business presence on this powerful platform!

The different features that are available to an Instagram business account

Instagram business accounts are quickly becoming a crucial part of the online marketing mix. With increasing popularity, it's important to understand the differences between a personal Instagram account and a business account beyond just the aesthetically different profile pictures.

Business Profile and key features displayed on a business account's profile   

Difference between a Personal Instagram Account and an Instagram Business Account

Take a closer look at the image above you would notice Instagram business profiles have additional features that personal Instagram accounts do not, such as:

An industry or niche

An address listed

A contact button is prominently displayed on the profile.

These additional elements give the Instagram business profile a more professional account appearance and provide more opportunities for audience members to reach out. The distinct characteristics between the two types of profiles make it easy for Instagram users to discern if a profile belongs to a business or content creator, which can enhance trust in the business.

Access to analytics

Having an Instagram business account provides you with access to analytics. The analytics feature on Instagram is crucial as it allows you to track the performance of your content and gauge the level of engagement from your audience.

Analytics on Instagram Business Account

•The 'insights' button on your profile page, or the ‘insights’ section from the dropdown in the top right of the screen, provides a list of:

Profile stats: Interactions, Profile visits, Reach, Impressions, Top posts/stories/IGTV videos, Taps on buttons (email/website/get directions)

Stories stats: Impressions, Reach, Follows, Forward Taps,Back, Next Story, Excited 

Content metrics: Calls Comments Emails Engagement Follows Get directions Impressions Interactions Likes Reach Saves

Access to Instagram Ads

Ads on Instagram

Creating ads on Instagram is made simple with the use of a business account through the integration of Facebook Ad Manager. Brands have the ability to use multiple platforms for social media advertising, including Instagram.

Did you know that Instagram is the fourth largest social platform globally, with over 2 billion active users?

Pro Tip: To see what type of ads your competitors are running on both Instagram and Facebook, you can check Facebook's Ad Library

Add Links to Instagram Stories

With a business Account, you get access to add links to Instagram Stories, you will need to have at least 10,000 followers or a verified account. Once you meet this criterion, you can add links to your stories by following these steps:

  1. Create a new story or edit an existing one on your
  2. Business Account
  3. Tap on the "Link" icon located in the top-right corner of the screen
  4. Enter the URL you want to link to and tap on "Done"
  5. Share your story as usual.

Once you've added a link to your story, you can track the clicks on the link using Instagram Insights.

Tag products to your Instagram posts

With a Business Account you get access to tag products to your posts, you'll need to have a Facebook Catalog set up. A Facebook Catalog is a collection of products that you can sell on Instagram. Once you have a catalog set up, you can tag products in your posts by following these steps:

  1. Create a new post or edit an existing one on your Business Account
  2. Tap on the "Tag Products" option, located in the "Advanced Settings" section
  3. Select the products you want to tag from your Facebook Catalog
  4. Share your post as usual.

When people tap on a product tag in your post, they'll be able to see more information about the product and have the option to view it on your website.

How to switch from a personal Instagram account to an Instagram business account

Now that it's clear that an Instagram Business Profile has more features than a personal account, let's take a look at the process for transitioning from one to the other.

How to Switch to Business Account on Instagram App

  1. Open the Instagram mobile app and log in to your personal account.
  2. Go to your profile by tapping on your profile picture in the bottom right corner of the screen.
  3. Tap the three horizontal lines in the top right corner of the screen.
  4. Tap Account Settings.
  5. Tap Switch to Professional Account.
  6. Select the type of business account you want to switch to (Creator or Business)
  7. Connect your Instagram account to a Facebook page associated with your business.
  8. Fill out your business information, such as your address and business contact information.
  9. Tap Done.

How to Switch from Instagram Personal Account to Business Account on a Desktop

To switch from a personal Instagram profile to a business profile on a desktop, follow these steps:

  1. Go to Instagram.com and log in to your personal account.
  2. Go to your profile by clicking on your username in the top right corner of the screen.
  3. Click the three dots in the top right corner of the screen.
  4. Click Settings.
  5. Click Switch to Business Profile.
  6. Connect your Instagram account to a Facebook page associated with your business.
  7. Fill out your business information, such as your address and contact information.
  8. Click Done

How to add contact information and other important details about your business on Instagram

To add contact information and other important details about your business on Instagram, follow these steps:

Steps to add Info on Business account
  1. Open the Instagram app and log in to your business account.
  2. Go to your profile by tapping on your profile picture in the bottom right corner of the screen.
  3. Tap Edit Profile.
  4. Scroll down to the Contact Options section.
  5. Tap Add an action button to add a call-to-action button, such as "Contact" or "Book Now."
  6. Tap Add Email or Add Phone Number to add your contact information.
  7. Tap Add Address to add your business address.
  8. Tap Done to save your changes.

You can also add other important details about your business such as your business category, website, and business bio. You can also select a category for your business, which will help make it easier for people to find your business on Instagram.

How to switch back from an Instagram Business Profile to Instagram Personal Profile

To switch back from a business profile to a personal profile, follow these steps:

Go to your Business profile and tap the three horizontal lines in the top right corner of the screen.

  • Tap Settings.
  • Tap Account.
  • Tap Switch to Personal Account.

Verify that you want to switch back to a personal account by tapping Switch Back.

Please note that when you switch back to a personal account, you will lose access to certain business-specific features, like insights, contact information, and the ability to promote posts. Additionally, the data from your business account will no longer be available.

It's also important to consider that if you switch back from a business account, Instagram will automatically delete any shopping features that have been set up in your account.

Why Donut.cx is the best Instagram Partner

If you’re looking for an efficient and hassle-free way to manage customer queries from multiple platforms like Facebook, Instagram, and WhatsApp all at once, then Donut.cx could be the perfect solution for you. Not only does it provide a unified platform to receive inquiries across multiple social channels automatically, but it also enables you to easily prioritize queries according to their urgency. For small businesses hoping to simplify their everyday operations and become more approachable while dealing with customer engagement, this is the ideal omnichannel solution. With its intuitive interface and powerful features, Donut.cx can help streamline communication with your customers and ensure smoother operations as a whole.

Before starting the integration, you must have

  • An Instagram Business Profile
  • The Instagram Business Profile must be connected to a Facebook Business Page

Conclusion:

In conclusion, Instagram offers many features to business accounts that are not available to personal accounts. It is important for business owners and entrepreneurs to understand the features available on an Instagram business account and how to properly switch from a personal profile to a business account. Doing so will help businesses increase their visibility, grow their follower base, maximize their reach, and collect valuable insights about their audience. Moreover, it provides an easier way for customers and followers to contact the business by allowing them to easily access the contact information that can be added. With these great benefits available through switching over to an Instagram Business Account, now is the perfect time for businesses everywhere to start leveraging this powerful tool!

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