How To Verify Facebook Business Account?

Read the step-by-step guide and required documents for obtaining Facebook Business verification.
February 14, 2023
Product Marketing,

Meta meticulously lays out the Facebook Business Verification process, which includes non-technical steps demanding valid business details and documentation.

Facebook Business Verification is important for businesses seeking credibility and assuring customers that they are dealing with an authentic business. With Facebook Business Verification, businesses can also gain access to more advanced features leading to enhanced marketing campaigns and improved customer service. 

Verifying a business on Facebook is easy and straightforward. It involves providing relevant information about your legitimately running business, a couple of professional images, and your contact address, such as phone number and email id. 

Read further to learn the ropes on verifying your Facebook Business account and giving your brand the official seal of approval. This article also provides a brief overview of the Facebook Business Account, in-depth insights into the verification benefits, reasons why your verification may not be happening, and how to fix them.

What Do You Mean By Facebook Business Account?

Facebook Business Account represents a business, brand, or organization on Facebook. It differs from a regular Facebook page as it offers more features and options for businesses to create and manage their presence on the platform. 

With a Facebook Business Account, businesses can create custom pages, post updates, manage ads, and track analytics. According to Facebook, over 200 million business accounts are on the platform, demonstrating its importance as a business sales and marketing channel.

The main difference between a Facebook and a Facebook business page is that the latter allows businesses to have more control over their content and how it's presented on the platform. Additionally, businesses can use the account to take advantage of features such as; 

  • Creative Hub: In Meta Creative Hub, you can bring your creative ideas to life with mockups by exploring the range of creative ad formats and templates.
  • Advanced Insights Tool: You can track paid and organic reach, learn about your current and potential audience, and see how your content performs across Facebook and Instagram.
  • Cross-account reporting: You can now create reports in ads reporting that include multiple ad accounts within your business and create cross-account reports to see new insights, such as unique reach across all your ad accounts.
  • Meta Brand Collabs Manager: Meta Brand Collabs Manager makes it easy to find the right creative talent, get actionable insights on their most engaged followers, and partner on branded content that you can promote with targeted ads. It's also completely free to join and use.
  • Brand Safety Controls: Meta offers several brand safety controls that prevent your ads from appearing within or alongside content not conducive to your brand. You can apply these controls to your business, specific ad accounts, or individual campaigns.
  • Meta Business Suite: Meta Business Suite is a one-stop shop where you can manage your marketing and advertising activities on Facebook and Instagram.

Example: Jenny Bird, a women’s jewelry brand tested running a Meta Advantage+ shopping campaign together with its usual ad campaigns and saw a 14% lower cost per purchase compared to its usual campaigns alone and experienced 17% higher conversions (purchases) from Advantage+ shopping campaigns together.

Once verified, businesses can take advantage of the many benefits of being verified on Facebook, including increased visibility in search results, improved customer service experience through direct messaging capabilities, and access to advanced features such as running ads and better protection.  or be eligible for certain services.

Benefits Of Facebook Business Verification

Facebook Business Verification is an important step for any business in the digital world. It provides security and trust to businesses, helping them establish their reliability. Facebook verification also curbs the negatives as it strictly controls all the related misinformation and establishes your brands as authoritative.

Another benefit of verifying a business page on Facebook is access to new features and tools that can help businesses to grow and engage their audience. For example, verified pages may have access to features such as Appointment scheduling, Shop sections, Messenger, and Lead Generation.

Discover more by reading on!

1. Improves Visibility & Credibility

Verifying your Facebook business page is a great way to improve visibility and credibility. When you verify your page, it shows potential customers that you are a legitimate business and that they can trust you. 

It also helps to increase the visibility of your page in search results, as verified pages are given priority over unverified ones. Verifying your page allows you to access additional features such as insights, analytics, and more. 

With improved visibility comes increased engagement from customers, which can lead to more sales and revenue for your business.

2. Adds Authority

Facebook verification is the best way to add authority to your business page. With a verified business profile, people will know that you are an established company with real customers and followers.

They can trust what you say because they know it comes from someone Facebook has vetted.  

This makes you look like an authority figure in the industry. It also makes it easier for users to find you when they want to reach out for help or information about your product or service.

3. Establishes Protection

Facebook Business Verification provides you with the security and protection of an established brand.  Verified pages are less likely to be impersonated or hacked, which helps to protect the business's brand and reputation.

With this, you can rest assured that your business will be protected at all times, even when you cannot be there in person. This is especially important if you run a small business or operate from home.

Facebook Business Verification also provides enhanced security, allowing you to easily identify who is accessing your account and what they are doing with it. You can also see if they have changed their privacy settings and how they view other pages on the social network.

Facebook business verification helps prevent duplicates & unauthentic pages and, makes you stand out from other businesses and helps you to differentiate your business online.

4. Refines Ad Campaigns

Another benefit of verifying a business page on Facebook is the ability to create more refined advertising campaigns. Verified pages have access to advanced targeting options and analytics that can help businesses reach and engage their desired audience.

For example, verified pages can use Facebook's targeting options to create highly specific audiences based on demographics, behaviors, interests, and more. 

This can help businesses to reach customers who are more likely to be interested in their products or services, increasing the effectiveness of their ads.

5. Access to WhatsApp Bulk Messaging

Bulk messaging on WhatsApp is a method of sending multiple messages at once to a large group of recipients. This technique is often used for marketing and promotional campaigns, as well as for sharing important information and updates with customers and employees.

Both WhatsApp Business API and the WhatsApp app support bulk messaging. However, WhatsApp API targets a much larger section than Whatsapp Business. Having a verified Facebook Business account makes the process of obtaining the WhatsApp API much easier, enabling you to send mass messages to a large number of recipients with just one click. With the API, businesses can reach up to 100,000 different consumers at once.

6. Access to Insights

One of the main benefits of Facebook Business Verification is access to advanced analytics tools, such as Page Insights. Page Insights provides detailed information about how your page is performing, including metrics such as:

7. Reach

Facebook has 2.91 billion monthly active users, making it the most-used online social network worldwide. As of 2022, Facebook was the platform on which users in the United States spent the most time per day, i.e., 33 minutes per day. 

The number of people you can reach with a verified Facebook Business Page is enormous, thanks to the added authority and credibility.

8. Engagement

Facebook Business Verification gives you demographic information about your page's audience, such as age, gender, location, and interests. The number of people who have visited your website from your page.

Having access to this data can help businesses understand how their page is performing, identify areas for improvement, and make data-driven decisions about how to grow their audience and increase engagement.

Additionally, Page Insights can help businesses track the effectiveness of their Facebook advertising campaigns by comparing performance metrics between campaigns.

9. Enhanced Customer Support

Facebook Business Verification provides enhanced customer support. Verified pages have access to priority customer support, which can help them resolve issues more quickly. 

This can include assistance with technical issues, such as trouble setting up the page or accessing analytics, and support for resolving disputes or addressing concerns about the page's content or activity.

With priority support, verified pages may reach a dedicated support team that can provide faster and more effective assistance.

Process Of Setting Up A Facebook Business Account

The process of setting up a Facebook business account is relatively straightforward and can be done in a few simple steps:

1. Create a personal Facebook account if you don't already have one. This is required to create a business account.

2. Go to the Facebook for Business website and click the "Create a Page" button.

3. Select the type of business you want to create a page for (e.g., Local Business, Brand, etc.) and fill in the required information, such as your business name, address, and contact details.

4. Upload a profile picture and cover photo that represents your business.

5. Add information about your business, such as a brief description, products or services, and hours of operation.

6. Start posting updates, content, and promotions to engage with your followers and grow your audience.

Once your Facebook business account is set up, you can start using it to connect with customers, share information about your products and services, and promote your business.

How to Verify Business on Facebook?

You can start the business verification process in Business settings by going to Security Centre. But before you begin, you'll need to be an admin of the Meta Business Manager account to verify your business.

It would also make the verification process easier if you,

  • Represent your business well on Facebook
  • Have a professional profile photo & a cover photo
  • The content is well-updated & useful.
  • Present an updated website address, email address, description, and bio

Following are the Facebook Business Verification Steps

Step 1: Go to your Facebook business page.

Step 2: Go to ‘Security Center’ on the left navigation from the Facebook Business page.

Step 3: Start verification by filling in the business details, such as the business phone number, and request a verification code via text message, call, or email.

Step 4: Once you receive the code, enter the space available and, 

Step 5: Click Submit

Once you've completed business verification, you can return to Security Centre to edit your details at any time. However, any changes will require you to complete the business verification process again.

Documents Required For Facebook Business Verification

The documents required for Facebook business verification may vary depending on the type of business and the country in which it is located. However, generally, the following documents required are Official documentation of your business's legal name and postal address, such as a business license, articles of incorporation, or business tax registration.

The image below shows the specific documents needed for US citizens to obtain Facebook Business Verification.

Click here to see the required Facebook Business Verification Documents per your country. 

Understanding and Resolving Reasons for Denial of Verification:

Reasons why verification might be denied-

If you followed all of the Facebook Business Verification steps and met all of the requirements, but your verification was denied, it could be for one of the following reasons-

  • Your photo didn't meet the requirements.
  • You've tried to submit your ID for verification too many times.

How can you fix them?

  • If your photo didn’t meet the requirements, try to show all four corners of the ID, keep the ID flat, use a dark background, and show all the information on your ID.
  • If you’ve entered your ID way too many times, submit the ID of another admin of your Business Manager for verification.

If you continue to have issues despite the confirmation-

The following factors may be to blame if, despite receiving confirmation, Facebook Business Verification is not showing-

  • The documents you submitted are not an accepted type.
  • Submission incomplete
  • Document language is unsupported
  • The document isn't viewable
  • The document doesn't contain a business phone number or doesn't match your business phone number
  • Additional documents required for verification:

What If You Don’t Have The Page Verification Option?

If you don't see the option to verify your Facebook page, it could be due to a few different reasons:

  1. Your page is not eligible for verification.
  2. The page needs to be fully set up.
  3. Your page is already verified.
  4. Your page is not in the supported country,
  5. The feature is temporarily unavailable.

Install the updated version and fill in the About section completely.

If your page is eligible for verification and you meet all the requirements but still need to see the option to verify your page, you can contact Facebook support for assistance.

How Long Does Facebook Business Verification Take?

Once you've submitted your verification request, Facebook will review your page and the information provided to confirm that it is accurate and belongs to the business it represents. The Facebook Business Verification process usually takes 3 to 7 days, but it can take anywhere from a few days to a few weeks.

If Facebook requires additional information or documentation, the Facebook Business Verification time length may increase.

If you have already submitted the verification request, you can check the status of your request in the "settings" of your page.

You can contact Facebook support for further information if you have doubts or need assistance.

How Exactly Can You Scale Your Business Via Facebook Business Accounts?

With verification, Facebook Business Accounts become more efficient and authoritative. It's no secret that having a verified account can help you improve your marketing, increase sales and customer service, and build a conversational commerce platform. Is Verification, however, all required to scale your business through Facebook?

No! There’s more to the story.

Allow your verified Business Account to capture Facebook audiences for your businesses while using your Business Manager Account for Conversational Commerce Integration. To integrate a Conversational Commerce Platform, a Facebook Business Manager Account is a prerequisite. But the more important question remains unresolved: "How exactly is a Conversational Commerce Platform significant for businesses?"

The significance of Conversational Platform Integration lies in its ability to automate customer interactions and provide real-time responses to customer queries. One such tool is, allows businesses to automate customer interactions through messaging apps such as WhatsApp.

With, you can manage order-related chats from social media, marketplace platforms, and D2C channels such as Whatsapp, Instagram, Facebook, Shopee, Lazada, Tokopedia, and Shopify. 

  • WhatsApp Broadcast: also allows you to create a more personal connection with customers through the WhatsApp Broadcast feature. With this feature, you can personalize and send messages at a larger scale to customers across multiple platforms.
  • Streamline Workflow: With, you can manage the flow of communication, handle customer inquiries, and drive sales using just one simple consolidated platform.
  • Smooth Integration: With, businesses can integrate with other business systems, such as CRM and e-commerce platforms, and provide customers with an efficient and seamless experience. 
  • Advanced Analytics:  it provides analytics and reporting on customer interactions, allowing businesses to understand their customers better and improve their customer service.

How to Integrate with Facebook via

Pre-requisites for Facebook Integration using Chat Widget is-

  1. A Facebook account.
  2. A Facebook Business Page account for the business account.
  3. Make sure that you have admin access to the Facebook Business Page.

Next, do the following steps to connect with Facebook:

  1. On the Integration menu, choose Facebook and click "Connect".
Step 1: On the Integration menu, choose Facebook and click "Connect"
  1. After fulfilling all the requirements, click “Connect to Facebook”. Then you will be directed to sign in to your social media. 
Step 2: After fulfilling all the requirements, click “Connect to Facebook”. Then you will be directed to sign in to your social media.
  1. You will be directed to the Facebook page to login. 
  1. Now your Donut is connected to Facebook!
Step 4: Now your Donut is connected to Facebook!

Now you can effectively build conversations with your customers from Facebook via multichannel chat widget. 


In conclusion, verifying a Facebook Business account is a simple process that greatly benefits your business. The significance of having a verified Facebook business account cannot be overstated.

A verified Facebook business account provides businesses with a sense of legitimacy and trustworthiness. Verifying your Facebook Business Account benefits your company's growth, as Conversational Commerce Integration does.

Conversational Commerce Integration automates and streamlines workflow and communication, allowing the company to engage with customers in real-time, giving them the impression that you care about them and thus forming a connection.

Overall, verifying your Facebook Business account is an important step in building a strong online presence for your business.

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