Giving the finest possible customer experience will help you retain customers and boost sales. Data has shown that 86% of buyers are willing to pay more for a great experience.
If you're like most people, you probably use WhatsApp to stay in touch with friends and family. But did you know that WhatsApp can also be a valuable tool for most medium and large businesses? With its auto-reply feature, you can easily respond to customers without having to be glued to your phone 24/7. In this complete guide, we'll show you how to set up an auto-reply in both the WhatsApp Business app and the WhatsApp Business API
The number of companies opting for WhatsApp bulk messaging is significantly increasing. And why is that? Because it is a cost-effective and time-saving way to target consumers and works as a customer engagement and top-notch mass marketing platform.
If you still doubt WhatsApp's usefulness in customer service, you must be living under a rock. Either you are unaware of its popularity or the advanced Whatsapp version that has better capabilities and is perfectly suitable for customer support.