See why businesses rate Donut.cx as the best customer experience platform
WATI helps you manage chats, but not solve customer queries with relevant context. Donut.cx assists every conversation you have by providing customer data and marketplace order history instantly so that you can send fast & personalized responses to your customers.
WATI has only a live dashboard that provides little, to no insight to assess your team’s efficiency. Donut.cx’s analytics is more than just a live dashboard. You can observe your agents’ performance and each channel’s chat traffic through individual reports.
The best alternative to WATI is also within your budget. Enjoy all features of Donut.cx at an affordable cost. Your ROI is guaranteed to increase in no time. Stop burning cash and switch to Donut.cx to convert your customer support team into a revenue generator.