Add messaging. Subtract cost. Multiply customers.

WhatsApp first, omni-channel engagement platform to attract and re-engage prospects, sell instantly to customers and delight customers through contextual engagement

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WhatsApp first, omni-channel engagement platform from Donut
Customer centric brands love us

Multi-agent team inbox to contextually support and delight customers

Enable your team to support customers with a powerful multi-agent workspace

Consolidate all your inbound customer interactions into one neat Inbox
Improve agent efficiency through real time reports on from average response time to best performing agents
Support easily
Donut supporting customers with powerful multi-agents

Scale your business through existing customers

Nudge existing customers to purchase using relevant WhatsApp Broadcasts at scale

Create attractive broadcasts within minutes to help you re-engage with customers or promote your latest product or service
Measure the success of your campaigns and get insights about the best performing campaigns
Grow faster
Donut helps existing customers to purchase using WhatsApp Broadcasts

Drive conversions from conversations

Strike a conversation with leads from Instagram, Facebook and WhatsApp to start selling instantly

Chat with every lead across channels and never miss an opportunity to convert and engage
Automatically route customers to agents who have served them before and treat all customers to moments of delight
Convert more
Donut striking conversations from leads
"Donut.cx is really useful for us at Mookie Cookie. My support team finds it very easy to respond to customers coming from multiple channels. I as a supervisor can monitor how my team is interacting with each customer in real time on the Donut.cx dashboard."
Dwito
Owner, Mookie Cookie
"WhatsApp Broadcasts with Donut.cx have been a game changer for us. In a span of two months, we have seen a 3X increase in chats."
Adhytia Prilian Ramadhan
Head of Marketing, Artch Bags
"We had been searching for a tool that connected messaging channels and marketplaces for a long time - Donut.cx gave us exactly what we were looking for."
Bayu Aji
Head of Marketing, Margaria Batik

So much can happen over a

coffee

Donut! 🍩

WhatsApp
Instagram
Facebook

Give your customers a better WhatsApp engagement experience

With Donut.cx’s official WhatsApp Business integration, sell, support and market on WhatsApp at scale effortlessly

Donut gives better whatsapp engagement experience

Add Instagram DMs to your marketing and sales stack

Run ads on Instagram and don’t miss out on leads by driving their conversations from Instagram to Donut.cx in a single click

Let your customers connect with you on Facebook Messenger

Drive leads and customers from your Facebook page or Messenger to Donut.cx and serve them immediately

Stay Ahead of the Customer Engagement Game with Donut.cx's Insights and Tips

February 15, 2023

Guide

-

MIN

A comprehensive guide to WhatsApp Marketing [2023 edition]

Learn everything you need to know about WhatsApp Marketing, from building your audience to measuring success, in our comprehensive guide.

Read more
February 23, 2023

Guide

-

MIN

WhatsApp Automation: A step-by-step guide to boost your business efficiency

Want to streamline customer communication and increase productivity? Discover the benefits of WhatsApp automation with our step-by-step guide.

Read more
February 24, 2023

Guide

-

MIN

A Comprehensive Guide to the WhatsApp Cloud API in 2023

Boost your messaging impact in 2023 with our WhatsApp Cloud API guide - latest features & optimization strategies.

Read more
View all blogs

Direct conversations for durable customer relationships

Enhance customer loyalty with Donut.cx

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